Return and Refund Policy

Return

Return options are not available as our items are fresh perishables.

Refund

a) We will inform you as soon as possible should your item is not available due to availability or freshness during our preparation. Items that are not delivered will be refunded back to you via the original payment method within 3 working days.

b) Alternatively, you may also opt for the unavailable item to be exchanged with another product. For exchange with product of lesser value, a refund will be made. For exchange with product of higher value, a top up will be required.

c) In the undesirable event should you received your items in unsatisfactory conditions, please contact us either @ +65 8895 0149 or admin@sellmeatone.com with a photo taken on the items on the same day of delivery.

d) We seek your kind understanding that we will not be responsible for any deteriorations of product quality after the day of delivery as it may be due to improper storage or handling.